Guest Service

Amenities in guest's room

Amenities
  • Shampoo
  • Conditioner
  • Body soap
  • Face&hand soap
  • Toothbrush (for Adult)
  • Towel (Bath towel, Face towel, Hand towel)
  • Hairdryer
  • Hairbrush
  • Razor
  • Cotton swabs
  • Shower cap (order system)
  • Wash bowl
  • Slippers
  • Night wear (for Adult)
  • Electric kettle
  • Tea set
  • A toothbrush (for child)
  • A kids night wear (100-130cm)
  • Kids slippers (2 pairs, 22cm)
  • Step stool

    • ※The amenities are different depending on the room type.
Lending
  • Baby crib (for an infant under 10 months who does not stand holding to on to things / up to 3 beds available)
  • Bed Guards
  • Bed wetting pads
  • Kids night wear (130-150cm)
  • Auxiliary Toilet seat
  • Diaper pail
  • baby soap

Facilities

Morning call You can set wake up time from the telephone of the room
Operator You may call operator for telephone inquiries
Massage service Reservations can be made from 7:00 p.m. - 1:00 a.m.
Refrigerator
TV
Electronic toilet
Free Wi-Fi		 There are in the room.

Front Reception

Message Services Guest messages can be retrieved.
Telegram, Fax, Copy Arrange at the front reception.
Money Exchange Japanese currency can be exchanged.
Telephone card Pay phone cards can be purchased.
Storage of valuables Please keep valuables in the safety deposit box at the front desk.

Guest service will consider your help as a bell captain.

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Please ask your questions to a bell captain.

Arrangements for limousine bus service for Haneda and Narita Airport.

Arrangements for a steep hospital Arrangements for a taxi or limousine taxi Guide for visits to nearby places of interest or sightseeing in Tokyo Pay phone is located on the first floor.

Please present a parking ticket at the reception or to a bell captain. According to the contents of service used in the hotel, we will apply a discount charge.

A small a parking space is available in front of the hotel entrance in case of any inconveniences in parking your car. A bell captain at the front entrance will be on stand by to assist you.

Guest Service Counter

Due to the limited number of guests at Tokyo Disney Resort, official hotel benefits will not be applied to customers who are currently making reservations.

Tickets for Tokyo Disnerland or Tokyo DisneySea can be purchased for only guests who have booked the "Accommodation Plan with Park Tickets Available for Purchase" in advance for the time being.

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